Customer Feedback And Employee Feedback Essay - 1418 Words

As reflected by the managers and employees through the interviews, every single one of them got multiple feedback from the customers. The employees and managers got a good deal of complaints as well as compliments from the customers. Feedback were made both orally and in written forms on the customer feedback book. In spite of the great number of customer feedback, the restaurant did not have a specified procedure for collecting and transferring the feedback. Customer feedback is commonly encountered in the foodservice industry. Customer feedback can serve as report cards to companies about existing products and service and tell companies if they are meeting customer expectations (Kumar Bhagwat, 2010). Customer feedback can also reveal numerous subtle performance issues that are easily remedied, yet difficult to diagnose (Radojevic et al., 2015). Had the owners never heard from the customers or asked their employees what they heard from their customers, they never would have known that certain issues are big problems. Service firms often unaware failures occur since customers may fail to complain (Boorhees et al., 2006). Customer feedback not only identifies problem areas in need of improvement, but also helps generate ideas and suggestions for future upgrades and service modifications (Wirtz et al., 2010; Kumar Bhagwat, 2010). No restaurant can guarantee perfect service. Improvements and adjustments are always needed to keep up with cu stomers’ needs and changingShow MoreRelatedManagement Accounting Systems: a Balanced Scorecard Essay1295 Words   |  6 Pagesitself as a forefront in Telstra stores. | New Customer Sign-ups | To ensure that the Telstra store is constantly growing in long-term fiscal terms with the addition of new customers | Monthly customer sign-ups | Sign-up of between 1 and 100 – satisfactory (Store is signing new business)Sign-up of more than 100 customers a month – good (Store is signing a large degree of new business every month) | The Telstra store should endeavour to sign up new customers each month. Signing new business will ensureRead MoreEssay about Performance Management Plan1130 Words   |  5 Pages 2014 Pamela Jones Landslide Limousines Performance Management Plan Landslide Limousines will be an organization based on customer satisfaction! The customer’s perception and experience with the organization and their employees is what will drive repeat business and good word of mouth. According to Cascio (2013), â€Å"if a company’s strategy is to provide high-quality customer service, it is likely to emphasize, for example, training in problem solving, conflict resolution, negotiation, and team buildingRead MoreStarbucks s Marketing Plan For Starbucks Coffee1543 Words   |  7 PagesCorporation Profile). Starbucks coffee houses are operating in 50 countries. Starbucks coffee comes from Latin America, Africa and Asia. The employees are called â€Å"partners†. Starbucks offers health benefits, 401K plans, tuition reimbursement and employee discounts. Employees are mostly hired on a part time basis working 20 hours or less. Employees need to work a minimum of 22 hours in order to be eligible for health insurance. Starbucks was #45 on the Forbes list for world’s most innovative companyRead MoreThe Alignment Of The Performance Management Framework Essay958 Words   |  4 Pagesthe process for strengthening skill gaps, and lastly the process for giving effective performance feedback. Alignment of the Performance Management Performance appraisals are one of the most vital components of effective performance management. It serves as a method used to improve employee performance by setting standards. The process also gives valuable performance feedback to the employees, determines any organizational problems and provides developmental needs. MangersRead MoreManagement1697 Words   |  7 Pagesinformal feedback to staff? One of the most efficient procedure to provide feedback to staff, is providing a system of ongoing feedback on issues of performance which creates an open dialogue with staff about any issues or problems happening in the workplace. Supervisors and managers should make staff comfortable about the feedback to be given or received in order to make them improve their performance and bring positive results to the organization. By providing positive or negative feedback, it’sRead MoreEmployee Engagement Market Utilizing A Software As A Service ( Saas ) Distribution Model981 Words   |  4 PagesworkHUMAN intends to enter the employee engagement market utilizing a Software as a Service (SaaS) distribution model that includes the employment of modular/configurable mobile and responsive web applications. workHUMAN’s initial strategy will be a lean approach to focus on core competencies and the establishment of a customer base. The intent is to get our product to customers so that we can begin the learning and iteration process to achieve maximum delight. The ilead360 mobile applicationRead MoreThe Performance Management Cycle Of The Flower Shop Employees1135 Words   |  5 PagesCycle Employee: ________________ Date: ________________ 1 Unsatisfactory 2 Less than Satisfactory 3 Satisfactory 4 Good 5 Excellent Planning Not being prepared with given company objectives. Not having objectives planned out at a given time. Meet objectives but not in a timely manner. Meeting expectations, but need improvement with planning. Staying updated with company objectives and following a planned timeline. Monitoring Not being aware of what options are available for customers KnowingRead MoreThe Induction Process, An Outline Essay1340 Words   |  6 PagesAn induction is a process for the employee to receive full understanding of the company values, principles and objectives. It is designed for new employees and employees taking a new role within the company. It helps to understand what the company expect from the employee. An induction process gives a clear view to the employee about the company and gives him all the information needed to fulfil his duty. †¢ It helps the employee to work effectively within a short time, by following the guidanceRead MoreJob Design, Recruiting And Selection, And Training And Performance Appraisals1016 Words   |  5 Pagesthe District Manager. As the District Manager (DM) will be managing all five of the new Dunkin’ Donut location. The DM responsibilities are to provide information to the owner to include but not limited too; employee records, profit, loss, and balance accounting sheets, and staffing and customer concerns. The DM has a responsibility of hiring and training Managers and Assistant Managers for each of these five location. The franchisor Dunkin’ Donuts will provide the following managers: development,Read MoreEssay on YAKKATECH, INC.1184 Words   |  5 Pagesthe negative feedback from the customers and another one if from its own employee’s job dissatisfaction. As stated in this case, the customer services business has grown doubled in the past five years as the advancement of technology allowed employees to investigate most software and hardware system faults from the center through remote monitoring. However, as the business grows, there are possibility of increasing work load and pressure that causes the rise of those negative feedbacks from both

Imaging Of Traumatic Brain Injuries Essay - 1585 Words

Imaging of Traumatic Brain Injuries: An Investigative Report INTRODUCTION Traumatic brain injuries (TBI) consist of pathological intracranial characteristics of altered brain function cause by an outside force. TBI’s have plagued emergency rooms in recent years. TBI’s are the number one cause for death and disability in American youth and young adults. The drastic increase in TBI prognosis has been credited for reasons such as; increased competitiveness in sports, increased speeds of automobiles and/or speed limits, increased incidence of thrill seekers, as well as advancement of imaging modalities. The development of certain imaging protocols has made diagnosis of TBI’s more common. Computed tomography (CT) and magnetic resonance imaging (MRI) have paved the way in the imaging and identifying process of TBI’s. With the variety of different levels of severity of TBI’s, the diagnostic imaging and the associated application of the Glasgow Coma Scale (GCS) is crucial. The GCS is a point scale in which a health care professi onal can rate the severity of a brain injury and use a numeric value to objectively track the progress or decline in the patient’s health. In some cases, the TBI may inflict secondary vascular trauma in which the GCS may assist in detecting. Physicians have coined the term â€Å"silent epidemic† to describe TBI’s.1 This means TBI’s can go undetected; therefore the patient with the TBI may go untreated. Even with CT being the leading imaging modality inShow MoreRelatedMedical Imaging Of Traumatic Brain Injuries Essay1520 Words   |  7 PagesMedical Imaging of Traumatic Brain Injuries INTRODUCTION Traumatic brain injuries (TBI) consist of pathological intracranial features of alteration in brain function cause by an outside force. TBI’s have plagued emergency rooms in recent years. TBI’s are the number one cause for death and disability in American youth and young adults. The drastic increase in TBI prognosis has been credited to reasons such as; increased competitiveness in sports, increased speeds of automobiles and/or speed limitsRead MoreAdvance Assessment Of Concussion Diagnosis1542 Words   |  7 PagesThe following essay will outline Functional Magnetic Resonance Imaging (fMRI), Magnetic Resonance Spectroscopy (MRS), Diffusion Tensor Imaging (DTI) and Electroencephalography (EEG) as advanced imaging tools that researchers have used to outline the effects of concussion on the brain. Functional Magnetic Resonance Imaging (fMRI): Functional Magnetic Resonance Imaging (fMRI) is a task-based neuroimaging technique that measures brain activity by detecting changes in blood flow using blood-oxygen-levelRead MoreSymptoms And Injuries Of A Traumatic Brain Injury841 Words   |  4 Pages Nearly two million people experience a traumatic brain injury (TBI) every year. The degree of severity from the incident may range from no underlying brain injury to severe compression of brain tissue. Irregular interior surface of skull can damage fragile tissues of brain during acceleration, deceleration, or shearing forces. Direct mechanical trauma can injure cortical tissue. Traumatic hematomas can damage subcortical structures and lead to vasospasm and ischemia. Sudden movement of skull onRead MoreTraumatic Brain Injury Essay1284 Words   |  6 Pages Traumatic brain injury (TBI) is the result of an external force against the head that causes displacement of the cranial structures, either through impact with an object or through acceleration and deceleration. TBI is not isolated to a single ethnic group, socioeconomic class, or region (Berquist et al., 2009; Jang et al., 2013). In 2002, the United States had the highest incidence of reported TBI cases of any developed country. The incidence of hospital admissions due to closed head injuriesRead MoreChronic Traumatic Ptsd ( Cte )1522 Words   |  7 PagesIntroduction Chronic traumatic encephalopathy (CTE) is the current understanding of a form of progressive dementia that used to be classified as punch drunk syndrome in boxers as early as the 1920s all the way up until the 1950s and 1960s 6. What makes this disease so elusive is its difficulty to be detected until postmortem autopsies are conducted 6. As a consequence, several professional athletes experiencing head injuries were unaware of the fatal consequences of participating in sports involvingRead MoreRecent Epidemiological Studies Have Linked Mild Traumatic1509 Words   |  7 Pageslinked mild traumatic brain injury as a risk factor for dementia. Estimated that 100 to 300 per 100,000 people seek medical attention for mTBI annually worldwide. Due to not all persons with mTBI seeking medical attention it is estimated that 600 per 100,000 have a mTBI annually. Epidemiological evidence suggests that moderate or severe traumatic brain injury (TBI) is an important risk factor for neurodegenerative diseases such as: Alzheimer’s disease, Parkinson’s disease, and Chronic Traumatic EncephalopathyRead MoreUse Of A Traumatic Brain Injury1117 Words   |  5 Pagestermed as Traumatic Brain Injury is an intracranial injury that often occurs when an external force is applied on the brain. A 1.4 million people, every year in the United States experience TBI, as reported by the Centers for Disease Control and Prevention (CDC) [2]. Approximately 5.3 million Americans live with long-term disability as a result of TBI [4]. Advancements in the field of Magnetic Resonance Imaging (MRI) has helped image TBI better. Techniques like Susceptibility Weighted Imaging (SWI),Read MoreEssay on Traumatic Brain Injury1393 Words   |  6 PagesTraumatic Brain Injury Your kitten is on the kitchen counter. She is about to step onto a hot stove. You have only seconds to act. Accessing the signals coming from your eyes, your brain quickly calculates when, where, and at what speed you will need to dive to intercept her. Then it orders your muscles to do so. Your timing is perfect and shes safe. No computer can come close to your brains awesome ability to download, process, and react to the flood of information coming from your eyes, earsRead MoreThe Between Ptsd And Tbi992 Words   |  4 Pageseffects of brain damage and the consequences or effects of PTSD, the level of damage and mitigative roles to combat the situation. Findings The effects of war are often very lessen, some factions wanting to downplay those effects in order to support your efforts and others wanting to inflate them in order to support peace. There is a disagreement in terms of persistent post concussive symptoms that are reported by Iraq combat veteran who have had repeated episodes of mild traumatic brain injury from beingRead MoreAcupuncture Treated Patient Who Received A Traumatic Brain Injury From A Snowboarding Accident Essay980 Words   |  4 PagesThis case report illustrates the improvement of an acupuncture-treated patient who received a traumatic brain injury from a snowboarding accident. The patient progressed from initially not being able to walk, having difficultly with speech, and poor eyesight, to where he has now regained significant motor function, speech and vision and has returned to snowboarding. This case shows the beneficial effects of acupuncture when tailored to the patient’s condition. Through a core acupun cture protocol

Haunted house free essay sample

We only had a few neighbors out in the country where we ived and hardly ever locked our doors. My mom went into her bedroom one day to hang her sweater in the closet. When she opened the door she saw someone or something standing behind the clothes, she said all she seen was a pair of old Jeans and old shoes right before she took off running out of the house. She went to our neighbors and called my Dad home from work. They went and looked in the closet and whoever or whatever was gone. They searched the house, nothing. My mom told me the house had set empty for a long time before we had bought it. One night I walked home from the roller rink, which was not to far from where we lived. I noticed when I got close to home that the house was dark, no lights at all. We will write a custom essay sample on Haunted house or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page I unlocked the door and went in calling for my mom and dad, no one home! I turned on the lights and TV, I was sitting In the living room when I heard footsteps coming up our basement steps. I got up and went and locked myself In the bathroom, we had a vent In there and you could hear any sounds coming from the basement. I sat quietly listening and I heard the footsteps again coming up the stairs. We had a closet In the bathroom, I got inside, shut the door and crawled up under a shelf. I could hear something out In he hall rubbing up against the bathroom door, well guess what? I fainted. I awoke to the sound of my parents voices and knocking on our front door for me to let them In. I was terrified. Then once, I was down In the barn brushing my horse down. No one was at home except for me, I often went down to be with my horse and sometimes I would sit on her and braid her mane. All at once something scared the heck out of her and she darted out the door. I fell off backwards, hit my head, and I guess I was knocked out lying on the ground. Next thing I remember my mom was trying to wake e asking me why I was covered In dirt and straw and lying on my bed. I have no Idea how I got there. I had one thought, but I dont Ilke thinking about It. Even after I was grown and would go to vlslt, I hated being alone In that house and that basement still creeped me out. That feeling of being watched, and not being alone down there, still was there. Someone else lives there now, I Just wonder If they experience the things we did. I hope not. Contributed by Deborah Litton and Copyright C) 2007 all rights reserved. No part of this story may be used without permission. Would you Ilke to comment on this page? Send us your comment Be sure to mention the name of the page you are wrltlng about. For more ghost stories and articles check out our Paranormal Blog † Updated every day with new ghost stuff. I was sitting in the living room when I heard footsteps coming up our basement steps. I got up and went and locked myself in the bathroom, we had a vent in there I heard the footsteps again coming up the stairs. We had a closet in the bathroom, I got inside, shut the door and crawled up under a shelf. I could hear something out in the sound of my parents voices and knocking on our front door for me to let them in. I was terrified. Then once, I was down in the barn brushing my horse down. No one me asking me why I was covered in dirt and straw and lying on my bed. I have no idea how I got there. I had one thought, but I dont like thinking about it. Even after I was grown and would go to visit, I hated being alone in that house and that down there, still was there. Someone else lives there now, I Just wonder if they Copyright 2007 all rights reserved. No part of this story may be used without permission. Would you like to comment on this page? Send us your comment Be sure to mention the name of the page you are writing about. For more ghost stories